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Unecast AI Studio

Build AI agents that answer, route and act.

Design agents with your own instructions, knowledge and tools. Pick the model, keep a fallback, test safely, then connect them to WhatsApp, your website or any app.

Multi-model with fallbacks Knowledge bases and MCP tools Versioned and testable
Support agentLivev4
Instructions
Answer from the help centre. Ask for an order number when needed. Reply in the customer's language. Hand over to a person when the customer asks or is upset.
Primary model
Your choice of provider
Fallback
Second model, auto
Knowledge base
Prices, FAQs, policies
Tools
Order lookup (MCP)
Memory: automaticTest link (UAT)Roll back to v3

Pick the model. Keep a fallback.

Choose a provider and model per agent, set temperature and length, and add ordered fallbacks so customers are never left without an answer.

  • Provider and model per agent.
  • System-wide keys or bring your own for full cost control.
  • Alerts when a model fails or a fallback takes over.
A laptop showing code on a desk

Grounded in your knowledge.

Upload documents to reusable knowledge bases for retrieval-augmented answers, or let an agent build learned knowledge as it works.

  • Vector knowledge bases shared across agents.
  • Memory options: none, automatic, or agentic recall of past sessions.
  • Conversation history added to context when you want it.
A woman reading on a tablet outdoors

Agents, teams and workflows.

Each channel can be a single agent, a team of agents or a workflow, and each has its own API endpoint. Attach WhatsApp as an interface, or call the REST API.

  • Tools, skills and MCP servers attached from a dropdown, or defined in Python.
  • Validators and response filters to control what goes in and out.
  • Session state for multi-step tasks.

Read the AI agent API

# Run an AI agent you built in AI Studio
curl -X POST https://aistudio.unecast.com/agents/YOUR_AGENT_ID/runs \
  -H "Authorization: Bearer YOUR_TENANT_KEY" \
  -H "Content-Type: application/json" \
  -d '{ "message": "Do you deliver to Kandy?" }'

Change safely. Know what it costs.

Version every prompt, test on a UAT link, then promote to production. See tokens, turns, sessions and cost for every agent.

  • Version history with one-click rollback.
  • Usage and cost per agent and per tenant.
  • Tenant-scoped API keys with expiry and IP allow-lists.
AnalyticsLast 7 days
When your customers message
Read 91%Delivered 98%Quality rating: green

Built for businesses that run many agents.

AI Studio is multi-tenant from the ground up, so agencies and groups can keep each brand separate.

Tenants

An isolation boundary for each brand or client, with its own agents, keys and data.

Interfaces

Reusable connections such as WhatsApp that any channel can attach to.

Credentials

Keys stored per tenant, never exposed to the browser.

Frequently asked questions

What is Unecast AI Studio?

A platform for building AI agents that answer customer questions, route conversations and act on your behalf over WhatsApp, your website or your own apps, using your own information.

Which AI models can I use?

You choose the provider and model for each agent, add fallback models that take over if the first fails, and use our system-wide keys or bring your own.

What does an AI reply cost?

About $0.002 to $0.015 per reply from a prepaid balance, depending on the model and conversation length. Building agents yourself is included; a done-for-you agent build is scoped and quoted to your project.

Can I test changes before customers see them?

Yes. Every change to an agent's instructions is versioned. Test it on a private link, switch it live, and roll back in one click.

Can agents connect to my systems?

Yes, through MCP servers and tools. You can also call any agent from your own software through its run endpoint with a tenant-scoped API key.

Build your first agent with our team.

Book a 30-minute walkthrough with our team. We will show you the inbox, an AI agent and campaigns using your products and questions.

Talk to us now+94 77 600 3273sales@unecast.comMonday to Friday, 9 AM to 6 PM