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A cloud call center that sits right next to your chats.
IVR, call routing, queues and recording in the browser, plus WhatsApp Calling on the same number your customers already message.
Every call, routed to someone who can help.
Greet callers, send them to the right team, branch or extension, and keep a recording for training and records.
A PBX without the hardware.
IVR and routing
Menus and rules that send each caller to the right queue.
Browser calling
Agents take and make calls from the dashboard, from anywhere.
Call recording
Recordings for quality and training, with extendable storage.
Real-time analytics
Live views of queues, agents and call activity.
WhatsApp Calling
Customers call the number they already chat with.
One customer view
Calls and chats managed beside the shared inbox.
Frequently asked questions
What is a cloud call center?
A call center that runs in the browser instead of on office hardware. Calls are routed through IVR menus and queues to agents wherever they work.
Can customers call my WhatsApp number?
Yes. WhatsApp Calling runs on your verified business number. Incoming calls are free; outgoing calls need the customer's permission and are billed by Meta per minute at zero markup.
Are calls recorded?
Yes. Call recording is available, with storage you can extend. WhatsApp call recording is included on Growth and Scale plans.
Do agents need desk phones?
No. Your team takes calls from a browser dashboard.
Add voice to your customer communication.
Book a 30-minute walkthrough with our team. We will show you the inbox, an AI agent and campaigns using your products and questions.