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Built around how your industry talks to customers.
From a national mobile operator to fast-growing online brands, businesses use Unecast to answer faster and sell more. References are available on request.
E-commerce and retail
Customers ask about stock, price and delivery before they buy, and about their order after. Unecast answers both, on WhatsApp and SMS.
- Order confirmations and delivery updates on WhatsApp and SMS.
- Abandoned-cart follow-ups with approved templates.
- Catalog and quotes inside the chat, with delivery and payment questions answered by AI.
Used by Colombo Furniture House, Lakarcade, Pepper Street Clothing, JAS Active Wear.
Financial services
Customers want quick, trustworthy answers about applications and payments. A verified business number shows them it is really you.
- Application updates and payment reminders.
- Verified support on an official WhatsApp number.
- OTP SMS for logins and transactions.
Used by Loan Plus.
Healthcare
Patients book, reschedule and ask questions outside clinic hours. Unecast handles reminders and first replies so staff can focus on care.
- Appointment reminders and booking confirmations by SMS.
- Pharmacy order and delivery updates.
- After-hours enquiries answered by an AI agent.
Used by DocNote.lk, HuMed.
Education
Admissions teams get the same questions every intake. Parents expect updates on the app they already use.
- Admission enquiries answered instantly from your course list.
- Class, exam and fee reminders.
- Parent communication from one official number.
Telecommunications
Operators talk to huge customer bases. Unecast scales customer service, notifications and campaigns without losing the personal touch.
- Customer service at subscriber scale.
- Service notifications and outage alerts.
- Campaigns to large opted-in bases.
Used by Hutch Enterprise.
Energy
Solar and energy companies run long sales cycles with site visits and after-sales service. Unecast keeps every lead moving.
- Lead capture from ads straight into WhatsApp.
- Site-visit scheduling and reminders.
- After-sales and warranty support.
Hospitality and travel
Guests ask about rooms, tables and tours at any hour, often from overseas. An AI agent answers instantly and books the details for your team.
- Reservations and enquiries answered day and night.
- Booking confirmations and reminders.
- Guest messaging during the stay.
See how Unecast fits your industry.
Book a 30-minute walkthrough with our team. We will show you the inbox, an AI agent and campaigns using your products and questions.