Skip to Content

WhatsApp marketing

WhatsApp campaigns your customers actually open.

Send approved templates to opted-in customer groups, schedule them for the right moment, and follow every reply in the same inbox. All on the official WhatsApp Business API.

Approved templates Opt-in audiences Replies land in your inbox
New campaignScheduled
Template
summer_sale_offer (marketing, approved)
Audience
Loyal customers, 4,820 opted-in contacts
Send
Friday, 10:00 AM
Hi {{name}}, our summer sale starts Friday: 20% off all sofas for 3 days. Reply YES to reserve yours.
Shop nowStop offers

From one message to every opted-in customer.

Build groups from your contacts, pick an approved template, add the customer's name and send now or later.

  • Contact groups with import and filters.
  • Personalised templates with buttons for quick replies and links.
  • Scheduling for launches, festivals and reminders.
A shop owner in an apron checking his phone behind the counter

Every reply becomes a conversation.

When a customer answers a campaign, the chat opens in the shared inbox, where your team or AI agent continues it.

  • AI agent first replies to questions about the offer.
  • Pipeline stages from interested to paid.
  • Product catalog so customers can browse and order in the chat.

See the pipeline

PipelineAI tags on
New
Ishara S.Price enquiry
Talking
Maya P.Delivery date
Ruwan K.Bulk order
Proposal
Kasun J.20 units, quote sent
Won
Dinuka F.Paid online

See what worked.

Track sent, delivered, read and failed messages for each campaign, and see when your customers are most active.

  • Delivery funnel for every campaign.
  • Message mix across marketing, utility and service messages.
  • Quality rating for your number, checked automatically.
AnalyticsLast 7 days
When your customers message
Read 91%Delivered 98%Quality rating: green

Campaigns for every season.

Festive offers

Holiday, seasonal and year-end sales to loyal customers.

Back-in-stock and new arrivals

Tell interested customers the moment a product returns.

Reminders that convert

Renewals, appointments, payments and abandoned carts.

Frequently asked questions

Can I send bulk WhatsApp messages?

Yes, through the official WhatsApp Business API. You send Meta-approved templates to customers who opted in to hear from you. Unecast lets you send them to contact groups, now or on a schedule.

How much does a WhatsApp marketing message cost?

Meta charges per marketing template delivered, and the rate changes from time to time. Indicative October 2026 rates are on our pricing page. Unecast passes Meta's fees through at zero markup.

Do customers need to opt in?

Yes. WhatsApp requires opt-in for business-initiated messages. Every marketing template also gives customers a way to stop receiving offers.

Will bulk sending get my number banned?

Campaigns on the official API with opted-in contacts and approved templates are the safe way to message at scale. Unecast shows your quality rating so you can adjust before it becomes a problem.

Can I send campaigns in other languages?

Yes. Meta supports templates in dozens of languages. We help you write and submit them.

Plan your next WhatsApp campaign with us.

Book a 30-minute walkthrough with our team. We will show you the inbox, an AI agent and campaigns using your products and questions.

Talk to us now+94 77 600 3273sales@unecast.comMonday to Friday, 9 AM to 6 PM